Data Protection

57db Privacy Policy — Our Commitment to Protecting Your Information

Your personal information is our most valued asset. 57db safeguards every piece of your data to international privacy protection standards.

Last Updated: January 2026
Core Security Principles

How 57db protects your privacy

Get a quick overview of the key points of our privacy policy.

Encryption Protection

All your data at 57db is protected by SSL/TLS encryption. Advanced ciphers are applied at every stage of data transfer, ensuring no third party can access your information.

No Sale of Personal Data

Your personal information is never sold to third parties. 57db uses data solely to improve platform services and meet legal obligations.

Secure Data Storage

Your information is stored on secure servers. Regular security audits and updates reduce the risk of data breaches to a minimum.

Your Control

At 57db, you remain in full control of your own information. You may request to view, correct, or delete your data at any time.

Cookie Transparency

We are fully transparent about which cookies we use and why. You have the option to adjust your cookie settings at any time.

Minor Protection

57db strictly does not collect information from anyone under 18, and minors are not permitted to use the platform. Age verification is an integral part of our privacy policy.

Important: This privacy policy applies to all users of the 57db platform. By using the platform, you are agreeing to this policy.

1 What Types of Information Are Collected

57db collects certain necessary information to provide you with the best possible service. We never ask for information beyond what is needed. The categories in which we collect data are listed below:

Identity Information: At registration, your full name, date of birth, gender, and national ID number are collected for KYC verification.

Contact Information: Mobile number and email address. These are used for account verification and important notifications.

Financial Information: Mobile banking numbers are collected during deposits and withdrawals. Full bank account details are not stored on our servers.

Usage Information: Analytics data — such as which games you play, how long you spend on the platform, and which device you use — is collected to improve the quality of our service.

Technical Information: IP address, browser type, device information, and login timestamps are recorded for security purposes.

2 Purpose of Data Collection

57db collects your information only for clear and lawful purposes. Our primary reasons for collecting data are:

  • To create and manage your account.
  • To verify your identity and prevent fraud.
  • To process deposits, withdrawals, and other financial transactions.
  • To personalize your gaming experience and offer relevant promotions.
  • To provide customer support and technical assistance.
  • To meet legal and regulatory obligations.
  • To monitor responsible gaming and provide related support.

3 How Your Information Is Used

57db uses your information only on the basis of your consent and a lawful purpose. We never sell your data to advertising companies. The primary ways in which your information is used:

Service Operations: To keep your account active, process transactions, and deliver gaming services.

Security Assurance: To detect suspicious activity and keep your account secure.

Service Improvement: To analyze user behavior and enhance the overall platform experience.

Contact: To send important updates, transaction confirmations, and (with your consent) promotional messages.

Legal Compliance: To provide information in response to lawful requests from government authorities.

4 Data Sharing Policy

57db does not share your personal information with any third party for commercial purposes. However, information may be shared in the following limited circumstances:

Recipients Purpose Basis
Payment Processors (Mobile Banking, Nagad) To complete transactions Contractual Obligations
Game Providers For game operations Service Delivery
Government Authorities Legal Obligations Legal Compliance
Security Auditors KYC & Fraud Prevention Legitimate Interest

All third-party partners are bound by strict confidentiality agreements and may only use your information for specified purposes.

5 Cookies & Tracking Technologies

57db uses cookies and similar technologies on its website and applications. Cookies are small data files stored on your device that help improve platform functionality.

  • Essential Cookies: Essential for maintaining login sessions and core functionality.
  • Performance Cookies: Analyzes page loading speed and usage patterns to help improve our services.
  • Functionality Cookies: Remembers your preferred language and game settings.
  • Analytics Cookies: To improve the platform by collecting anonymous usage statistics.

You can disable cookies through your browser settings, though doing so may cause some features to not work as expected.

6 Data Retention Period

57db retains your information only for as long as necessary. Your data is kept while your account remains active. Even after an account is closed, certain information may be retained for a specified period due to legal obligations:

  • Financial transaction records: up to 5 years after account closure.
  • KYC and identity verification documents: up to 3 years after account closure.
  • General account information: retained for up to 1 year after account closure.
  • Security logs: retained for up to 12 months.

Once the retention period expires, data is securely deleted or anonymized.

7 Your Rights

As a 57db user, you have the following rights over your personal information. To exercise any of these rights, contact us at [email protected]:

Your Rights

Your Rights Under the 57db Privacy Policy

Right to Access

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you may request the deletion of your personal data.

Right to Restrict Processing

You may request that the processing of your data be restricted under certain circumstances.

Right to Data Portability

You may request a copy of your information in a structured format.

Right to Object

You may object to the use of your data for specific purposes.

Right to Opt Out of Marketing

You may opt out of receiving promotional messages at any time.

Right to Lodge a Complaint

If you believe your privacy has been violated, you may file a complaint with the relevant authority.

8 Third-Party Services & Links

57db works with trusted third-party service providers to operate games on the platform. These providers are governed by their own privacy policies. We ensure that they meet our standards.

  • Game software providers process gameplay data.
  • Payment gateways only receive transaction-related information.
  • Analytics tools use anonymous statistical data.
  • No third party receives your password or full payment details.

9 Security Measures

57db employs industry-leading security measures to protect your information. Our security framework includes:

  • SSL/TLS Encryption: All data transmissions are protected by 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security during login.
  • Regular Security Audits: Regular system audits conducted by independent experts.
  • Firewall & Intrusion Detection: To prevent unauthorized access.
  • Data Backup: Regular backups are performed to prevent data loss.
  • Staff Training: All staff involved in data handling receive regular training.

Please note that no method of transmission over the internet is 100% secure. Always keep your password confidential and exercise caution when using public Wi-Fi.

10 Privacy Policy Updates

57db may update this privacy policy from time to time. In the event of changes:

  • Prior to significant changes, a notice will be sent via SMS to your registered mobile number or by email.
  • The "Last Updated" date at the top of this page will be revised accordingly.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you do not agree to the updated policy, you have the right to close your account.

Visit this page regularly to stay up to date with our latest Privacy Policy.

11 Contact Us

For any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please contact us:

  • Email: [email protected]
  • Live Chat: Available 24/7 within the platform.
  • Response Time: Initial response within 48 hours.

When reaching out, including your account ID and a detailed description of your request will help us resolve your query more quickly.

General FAQ

Privacy Policy FAQs

No, 57db never sells your personal data. We only share information with third parties on a limited basis for service delivery, security purposes, and legal compliance. All partners are bound by strict confidentiality agreements.

Most data is deleted within a set period after account closure. However, financial transaction records may be retained for up to 5 years due to legal obligations. To request deletion of specific data, contact us at [email protected].

Customer support chat messages may be retained to improve service quality and resolve disputes. This information is not used for any commercial purpose and is subject to strict access controls.

Your data is stored in high-security data centers. Our servers undergo regular security audits and comply with the highest industry security standards. Data is always stored in encrypted form.

You can opt out of promotional messages at any time. Update your notification preferences in account settings or send a request to [email protected]. Please note that important transactional messages cannot be disabled as they are part of the core service.
Safe Gaming

Your data is safe — join 57db today!

The 57db privacy policy ensures the highest level of protection for your data. Register with confidence and start gaming today.

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